Get in touch for support
A telephone helpline run by Victim Support has been established for anyone who has been affected.
Welfare and Support Service in response to the Legacy Funeral Home incident – 0808 28 111 36
If you would like to speak to someone and talk through your concerns, please get in touch. You can do so by calling 0808 281 1136 (Monday-Friday 9-5 and voicemail outside of these times) or by contacting us using our Livechat service (24/7). To start a live chat, click here www.victimsupport.org.uk/live-chat.
Victim Support also has a team of local Caseworkers who can provide ongoing support, signposting and advocacy to anyone impacted by the Legacy investigation. This can also include but is not limited to:
- Help and support with banks and other organisations in relation to fraud
- Advice and guidance in relation to the Criminal Justice System and Courts Process
- Specialised support for children and young people who may have been impacted, along with advice for parents to support and talk to their children about worries and concerns
Dealing with the media
The media may contact you if you have been affected by this investigation. It is important that the decision about whether to speak to the media is yours and it should be an informed choice.
You can find more information about dealing with the media and some things to think about if you are planning to speak to them on the Victim Support website.
Other Help available
My Support Space
My Support Space is an online resource to help you manage the impact crime has had on you. It includes interactive guides that contain videos, information, tips and activities as well as an online diary.
You are in control of your account so you can decide what you want to complete and when. You’ll have to register for an account so the information is personalised to you, and so you can save your progress. It’s free, secure and confidential.
My Support Space is also available for friends, family members, colleagues or other supporters of victims of crime. There are separate guides that have been specifically designed to help those supporting someone after they’ve experienced crime.
Find out more by downloading our leaflet, visit the website to create an account, or search for the My Support Space app in your device’s app store.
Mental Health Support
Hull and East Riding of Yorkshire MIND run a 24/7 mental health help and support advice line. You can contact this line if you are worried about your own mental health or a friend of family member. The advice line can be accessed by calling 0800 138 0990 or you can find out more information by visiting Mental Health Support | Humber Teaching NHS Foundation Trust
If you are experiencing something that makes you feel unsafe, distressed or worried, you can also contact your local crisis service on 111 and choose the mental health option. If you feel that you are at risk of suicide or self harm, please contact emergency services on 111 or 999.
If you would prefer to receive text support, you can text ‘Shout’ to 85258. You will be connected to a Shout volunteer who will listen and provide support. This is a 24/7 service.
